Privacy Policy

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This Privacy Policy governs the manner in which aivo collects, uses, maintains, and discloses information collected from users (each, a "User") of the aivo chatbot.

Information Collection

aivo may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users interact with the chatbot. aivo may collect non-personal identification information about Users whenever they interact with the chatbot.

Information Usage

aivo may collect and use Users' personal information for the following purposes:

• To improve customer service
• To personalize user experience
• To improve the chatbot
• To send periodic emails (if applicable)

Information Protection

aivo adopts appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of Users' personal information and data stored on our servers.

Sharing Personal Information

aivo does not sell, trade, or rent Users' personal identification information to others.

1. Non-Usage of Direct Cookies

How we use cookies At aivo, we use cookies solely for the purpose of facilitating the login process. When you log in to our website, we use a cookie to remember your username, allowing you to navigate our site without having to re-enter your username each time you access a new page. This cookie is strictly necessary for the functioning of our website and does not collect any personally identifiable information.

We do not use any other cookies for tracking or profiling purposes. We do not track your browsing activity on our website or across different websites, nor do we share your personal information with third parties for advertising or other purposes.

Cookies are small text files that are stored on a user's device to track and collect information about their browsing behavior. As part of our commitment to user privacy, we have implemented alternative methods to deliver our services without the need for cookies.

2. Data Collection and Usage

While we do not use direct cookies, it is important to note that we may collect certain types of data through other means, such as log files, analytics tools, or other technologies. These methods enable us to gather information about the usage of our services, including but not limited to IP addresses, device identifiers, browser types, operating systems, and usage patterns. The data collected is used solely for internal purposes, such as improving our services, analyzing trends, and ensuring the security and stability of our systems.

3. Third-Party Services

It is important to be aware that third-party services, such as analytics providers or advertising networks, may use their own cookies or similar technologies when you access or interact with our website or services. These cookies are subject to the respective third-party's privacy policies, and we encourage you to review them for more information on their data collection and usage practices. Please note that we do not have control over these third-party cookies or their activities.

4. User Control and Choices

Although aivo does not use direct cookies, we recognize the importance of user control and choices when it comes to their privacy. Therefore, we provide options to manage or disable cookies through browser settings or other mechanisms available in our applications. Please note that disabling cookies may impact the functionality or performance of certain features within our services.

Changes to this Privacy Policy

aivo has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect.

Contact Us

If you have any questions about this Privacy Policy, the practices of aivo, or your interactions with the chatbot, please contact us at .

This Privacy Policy was last updated on 9th June 2023.

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